This is a very well-run company that provides excellent services and customer service. They resurfaced our pool and replaced the pump, heat pump, and changed to salt system. The resurfacing didn’t come out right the first time, but Chad himself suggested (without us really asking) that they drain the pool and fix it. We were impressed with the initiative and pride they take in their work.— JAIMIN SHAH
Could not have scripted better service. They were here when he said he would be, got the pump replaced in under an hour, smooth job. Answered all my questions on the phone, very knowledgeable! Very pleased and highly recommend him!!!— SCOTT LYNCH
Stellar service!! Very knowledgeable and professional. Highly recommend for cleaning, maintenance and trouble shooting repairs. We especially liked how Chad explained everything in terms we understood. We now feel much more comfortable with our pool system and how it operates too.— JONAR & STEPHANIE DELMUNDO
We had a Great experience with this company! Not only do they really care about what they do, but they are also extremely knowledgeable and treat their clients like family. I highly recommend them to anyone!— ASLEY PERALTA
Hired PHP 2 weeks ago & am thrilled with them! Professional, knowledgeable, courteous and friendly! My pool is crystal clear & looks very inviting. I highly recommend them!— DIANE DAVIS
I was using a pool company ever since I moved here from Missouri. The guy would service my pool once a week. I was calling the company once a month to complain about something the guy did or didn’t do. I finally asked for a different guy to service my pool & they said this is their only guy who services my area.
So I went looking for a new company to service my pool & I was referred to Chad at Purple Heart.
He came to look at my pool 2 days after I called him. First thing he noticed is my heater isn’t working. I don’t know why my other guy didn’t know that & do something to fix it.
I can tell already that I have a MUCH MUCH better pool service than I had before.
Thanks so much Chad!!!
Chad did a great job cleaning the pool out I was very satisfied with itI would recommend him to my friends.— MARGARET B.
Excellent work by a courteous and knowledgeable pro. He had the work done quickly when I needed it.— Denise S
Came same day I called to give estimate and came to do job three days later. Completed job fast and left no mess.— JACK D
Chad is THE BEST. I’ve used other pool companies and the acted like they were doing me a favor to service the pool. Chad cares about his customers, is easy to work with, very honest, does great work, explains things clearly and is reasonable in his charges.— SUSAN S
Went online to find someone who could help show me how to clean my DE filter. Just purchased this home and though I had a pool before, it was not a DE. With all I read on how to clean the filter, it is tricky to reassemble. Chad called just moments after I posted request. After he cleaned filter and pool, I asked what he would charge to stop in once a month to clean pool, look over equipment, check chem. balance, and add the needed DE powder. He gave a very reasonable estimate. Chad went above and beyond, and I highly recommend his company. Thank you Chad for your help, and advice.— SUSAN O